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5 Joyn Business Apps
Joyn Academy
1 Loyalty for dummies
1.1 Definition of loyalty & basics
1.2 Using and offering a loyalty programme in your business
1.3 E-mail your customers
2 About Joyn
2.1 About Joyn
2.2 My Customer data
2.3 Security and Privacy
3 Starting with Joyn
3.1 Applying for Joyn
3.2 The Joyn welcome box
3.3 Installing Joyn
3.4 Order new Joyn products
4 The Joyn merchant portal
4.1 Adjusting data in the Joyn merchant portal
4.2 Activating Joyn Integrations in the Joyn merchant portal
4.3 Customer statistics in the Joyn merchant portal
4.4 Transactions in the Joyn merchant portal
4.5 Customer data in the Joyn merchant portal
4.6 Rewards in the Joyn merchant portal
4.7 Email Campaigns
4.8 Coupons in the Joyn merchant portal
5 Joyn Business Apps
6 Device-related questions
6.1 iOS/Apple-related device questions
6.2 Android-related device questions
6.3 Huawei-related device questions
7 Customer statistics
8 Coupons
9 Rewards
10 Email Campaigns
10.1 General information about email campaigns
10.2 One-time campaign
10.3 Birthday campaign
10.4 Reminder campaign
10.5 Joyn Advertising campaign
11 Mobile payments with Joyn (only available in Belgium)
11.1 Paying with Edenred (only available in Belgium)
11.2 Paying with Monizze (only available in Belgium)
11.3 Paying with Payconiq by Bancontact (only available in Belgium)
12 Saving points with KBC/CBC/KBC Brussels Mobile
13 The Joyn merchant network
14 The Joyn integration options
15 Joyn Advertising campaigns
Back to home
Helpcenter
5 Joyn Business Apps
Joyn Academy
1 Loyalty for dummies
1.1 Definition of loyalty & basics
1.2 Using and offering a loyalty programme in your business
1.3 E-mail your customers
2 About Joyn
2.1 About Joyn
2.2 My Customer data
2.3 Security and Privacy
3 Starting with Joyn
3.1 Applying for Joyn
3.2 The Joyn welcome box
3.3 Installing Joyn
3.4 Order new Joyn products
4 The Joyn merchant portal
4.1 Adjusting data in the Joyn merchant portal
4.2 Activating Joyn Integrations in the Joyn merchant portal
4.3 Customer statistics in the Joyn merchant portal
4.4 Transactions in the Joyn merchant portal
4.5 Customer data in the Joyn merchant portal
4.6 Rewards in the Joyn merchant portal
4.7 Email Campaigns
4.8 Coupons in the Joyn merchant portal
5 Joyn Business Apps
6 Device-related questions
6.1 iOS/Apple-related device questions
6.2 Android-related device questions
6.3 Huawei-related device questions
7 Customer statistics
8 Coupons
9 Rewards
10 Email Campaigns
10.1 General information about email campaigns
10.2 One-time campaign
10.3 Birthday campaign
10.4 Reminder campaign
10.5 Joyn Advertising campaign
11 Mobile payments with Joyn (only available in Belgium)
11.1 Paying with Edenred (only available in Belgium)
11.2 Paying with Monizze (only available in Belgium)
11.3 Paying with Payconiq by Bancontact (only available in Belgium)
12 Saving points with KBC/CBC/KBC Brussels Mobile
13 The Joyn merchant network
14 The Joyn integration options
15 Joyn Advertising campaigns
5 Joyn Business Apps
What is the Joyn Business App?
What can I do with the Joyn Business App?
What different apps are available to merchants?
What are the different functionalities the apps offer?
Are there any differences between the app for smartphones and tablets?
What is the advantage of the Joyn Business App for smartphones?
How do I log in to the Joyn Business App?
I have forgotten the password for my Joyn Business app. How can I reset this?
How can my customer register his Joyn card?
What if my customer doesn’t have an email address or prefers not to share it?
How can I enter points before I have the customer scan?
I made a mistake whilst entering the points. Can I correct this?
Can I also deduct points with the Joyn Business App?
Can I also use the Joyn Business App when I deliver products to customers?
Can a customer scan his card via the Joyn Business App for smartphones?
Can a customer redeem a coupon via the Joyn Business App for smartphones?
Can a customer redeem a reward via the Joyn Business App for smartphones?
Can a customer register a new card via the Joyn Business App for smartphones?
Can I download the new Joyn Business App?
Can I adjust the time between scans of the same customer?
Is it possible to set an access code on my tablet or smartphone for certain transactions?
Can I switch the sound on and off in the app?
Why can’t I switch to the new Joyn Business App yet?