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11 Mobile payments with Joyn (only available in Belgium)

11 Mobile payments with Joyn (only available in Belgium)

I’m not part of the Joyn network. What do I do?

11.1 Paying with Edenred (only available in Belgium)

What is Edenred?

What do I have to do to accept payments with the Edenred card in the Joyn app?

What does my customer have to do to be able to use Edenred via Joyn?

How to make an Edenred transaction via the Joyn app?

How do I know if the payment has been successful?

What happens if the payment fails?

How do I track my transactions made with the Joyn app?

How can I obtain proof of the transactions?

Can I issue my customer with a receipt?

What if my customer only wants to pay part of the amount with his Edenred card?

How do I know if I still need to receive part in cash?

Why does my tablet prompt for the access code after payment via Edenred?

How can my customer redeem a reward before paying?

How can a customer redeem a coupon before paying?

If I give my customers a fixed number of points per visit, can they pay with the Edenred card in the Joyn app?

Can customers combine different payment methods via the Joyn app?

Can I still receive payments via a POS terminal?

What if the customer’s Edenred balance is insufficient?

What if it takes a long time before the transaction is confirmed via Edenred?

Why should I use the Edenred card integration?

How much does the integration cost?

I’m not part of the Edenred network. What do I do?

I’m not part of the Joyn network. What do I do?

What if I no longer wish to use the combination of the two services?

Which version of the Joyn Business App do I need for the integration?

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11.2 Paying with Monizze (only available in Belgium)

What is Monizze?

What do I have to do to accept payments with the Monizze card in the Joyn app?

What does my customer have to do to be able to use Monizze via Joyn?

How to make a Monizze transaction via the Joyn app?

How do I know if the payment has been successful?

What happens if the payment fails?

How do I track my transactions made with the Joyn app?

How can I obtain proof of the transactions?

Can I issue my customer with a receipt?

What if my customer only wants to pay part of the amount with Monizze?

How do I know if I still need to receive part in cash?

Why does my tablet prompt for the access code after payment via Monizze?

How can my customer redeem a reward before paying?

How can a customer redeem a coupon before paying?

If I give my customers a fixed number of points per visit, can they pay with Monizze in the Joyn app?

Can customers combine different payment methods via the Joyn app?

Can I still receive payments via a POS terminal?

What if the customer’s Monizze balance is insufficient?

What if it takes a long time before the transaction is confirmed via Monizze?

Which version of the Joyn Business App do I need for the integration?

Why should I use the integration with Monizze?

How much does the integration cost?

I’m not part of the Monizze network. What do I do?

I’m not part of the Joyn network. What do I do?

What if I no longer wish to use the combination of the two services?

See more

11.3 Paying with Payconiq by Bancontact (only available in Belgium)

What is Payconiq by Bancontact?

Why should I use the Payconiq integration?

Why do Joyn and Payconiq work together?

What does my customer have to do to be able to use Payconiq by Bancontact via Joyn?

What do I have to do to accept payments with Payconiq in the Joyn app?

I’m registered with Payconiq. How do I integrate Payconiq in my Joyn Business App?

How do I make a Payconiq transaction via the Joyn app?

Which app does the customer have to use to scan the QR codes?

How do I know if the payment has been successful?

What happens if the payment fails?

How do I track my transactions made with the Joyn app?

How can I obtain proof of the transactions?

Can I issue my customer with a receipt?

What if my customer only wants to pay part of the amount with Payconiq?

How do I know if I still need to receive part in cash?

Why does my tablet prompt for the access code after payment via Payconiq?

How can a customer redeem a coupon before paying with Payconiq by Bancontact?

How can my customer redeem a reward before paying with Payconiq by Bancontact?

If I give my customers a fixed number of points per visit, can they pay with Payconiq by Bancontact in the Joyn app?

Can customers combine different payment methods via the Joyn app?

What if the customer’s balance is insufficient?

What if no QR code appears?

What if it takes a long time before the transaction is confirmed?

My customer’s Payconiq by Bancontact app does not open automatically when a payment needs to be made. How do we solve this?

Why should I use the integration with Payconiq?

Which version of the Joyn Business App do I need for the integration?

How much does the integration cost?

I’m not part of the Joyn network. What do I do?

I’m not part of the Payconiq network. What do I do?

What if I no longer wish to use the combination of the two services?

See more