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1 Loyalty for dummies
Joyn Academy
1 Loyalty for dummies
1.1 Definition of loyalty & basics
1.2 Using and offering a loyalty programme in your business
1.3 E-mail your customers
2 About Joyn
2.1 About Joyn
2.2 My Customer data
2.3 Security and Privacy
3 Starting with Joyn
3.1 Applying for Joyn
3.2 The Joyn welcome box
3.3 Installing Joyn
3.4 Order new Joyn products
4 The Joyn merchant portal
4.1 Adjusting data in the Joyn merchant portal
4.2 Activating Joyn Integrations in the Joyn merchant portal
4.3 Customer statistics in the Joyn merchant portal
4.4 Transactions in the Joyn merchant portal
4.5 Customer data in the Joyn merchant portal
4.6 Rewards in the Joyn merchant portal
4.7 Email Campaigns
4.8 Coupons in the Joyn merchant portal
5 Joyn Business Apps
6 Device-related questions
6.1 iOS/Apple-related device questions
6.2 Android-related device questions
6.3 Huawei-related device questions
7 Customer statistics
8 Coupons
9 Rewards
10 Email Campaigns
10.1 General information about email campaigns
10.2 One-time campaign
10.3 Birthday campaign
10.4 Reminder campaign
10.5 Joyn Advertising campaign
11 Mobile payments with Joyn (only available in Belgium)
11.1 Paying with Edenred (only available in Belgium)
11.2 Paying with Monizze (only available in Belgium)
11.3 Paying with Payconiq by Bancontact (only available in Belgium)
12 Saving points with KBC/CBC/KBC Brussels Mobile
13 The Joyn merchant network
14 The Joyn integration options
15 Joyn Advertising campaigns
Back to home
Helpcenter
1 Loyalty for dummies
Joyn Academy
1 Loyalty for dummies
1.1 Definition of loyalty & basics
1.2 Using and offering a loyalty programme in your business
1.3 E-mail your customers
2 About Joyn
2.1 About Joyn
2.2 My Customer data
2.3 Security and Privacy
3 Starting with Joyn
3.1 Applying for Joyn
3.2 The Joyn welcome box
3.3 Installing Joyn
3.4 Order new Joyn products
4 The Joyn merchant portal
4.1 Adjusting data in the Joyn merchant portal
4.2 Activating Joyn Integrations in the Joyn merchant portal
4.3 Customer statistics in the Joyn merchant portal
4.4 Transactions in the Joyn merchant portal
4.5 Customer data in the Joyn merchant portal
4.6 Rewards in the Joyn merchant portal
4.7 Email Campaigns
4.8 Coupons in the Joyn merchant portal
5 Joyn Business Apps
6 Device-related questions
6.1 iOS/Apple-related device questions
6.2 Android-related device questions
6.3 Huawei-related device questions
7 Customer statistics
8 Coupons
9 Rewards
10 Email Campaigns
10.1 General information about email campaigns
10.2 One-time campaign
10.3 Birthday campaign
10.4 Reminder campaign
10.5 Joyn Advertising campaign
11 Mobile payments with Joyn (only available in Belgium)
11.1 Paying with Edenred (only available in Belgium)
11.2 Paying with Monizze (only available in Belgium)
11.3 Paying with Payconiq by Bancontact (only available in Belgium)
12 Saving points with KBC/CBC/KBC Brussels Mobile
13 The Joyn merchant network
14 The Joyn integration options
15 Joyn Advertising campaigns
1 Loyalty for dummies
Description
1.1 Definition of loyalty & basics
What is loyalty?
What is customer loyalty?
Why is customer loyalty so important?
How do I make my customers loyal?
What is a loyalty programme?
What is a customer database?
See more
1.2 Using and offering a loyalty programme in your business
How does a loyalty programme work?
Why is having a loyalty programme so important?
What are the benefits of a loyalty programme? (better customer retention, more customer referrals, cost effectiveness, etc.)
Do customers who use loyalty programmes spend more?
Should I choose a digital loyalty programme or a paper loyalty programme?
How do I determine what kind of rewards to offer loyal customers?
How do I promote my loyalty programme?
How do I get my customers to use the loyalty programme?
How can a loyalty programme help me attract new customers?
See more
1.3 E-mail your customers
What does email marketing have to do with loyalty?
What kind of emails can I send to increase loyalty?
How can I make the emails as effective as possible for my customers?